The Philosophy of the Footstool Retailer

Any company within the furniture sector should as part of its core message be run on the basis of the quality of product and the excellence of its customer service. So, it is with the increasing presence of internet retailers specialising in footstools and ottomans market. Without the customer they are nothing. Without a catalogue of highly engineered and well-designed products they have no business. As the current difficult trading climate eases towards a period of growth only those businesses with sound commercial acumen will be able to take advantage of the upturn. 

As busy people we all know the importance of ‘putting our feet up’ after a hard day at work. We also value the importance of relaxation. Our experience when trading footstool products on the internet is that they need to fit seamlessly into the lifestyle and environment of potential customers. It is therefore vital that the design principles are based on the idea of giving consumers choice within a quality palette. With choice comes style and the variables of fabric, colourfeet and size are melded into footstool selection.

Businesses that provide custom-built footstools, pouffes and storage pieces rely on the experience of craftsmen and their product selection. Choosing plywood over chipboard, aniline leather over bicast leather and hardwood over softwood ensures rigour, consistency and a quality build with the customer in mind. Ask any UK ottoman or footstool craftsman for his specification standard and he will reply that if it is good enough for him it is good enough for his customer.

Furniture retail on the internet operates in such a way that products are not sold through shops on the high street. We are open 24/7 and if it is Christmas Day or 3.00am our products are available for all to see and buy. In this way the presence and display of product images on a website must engage with consumers in a way that removes them from being able to feel or small them. We must lead them towards the virtual world of experience, value and texture.

As internet retailers our challenge is to entice potential customers through means of visual clarity and the sound logical message that we cut out the expensive retail charges of the high street. Consumers are buying a unique range of products from the privacy of their own homes. Indeed, they are simply a click away from putting their feet up!

Related products

525 Reviews

Reviewsio

4.9 Rating 120 Reviews

Anonymous

Verified Customer

Lovely footstool received promptly. My young granddaughter has claimed it as her seat so I won't get to rest my feet when she visits?

6 days ago

Katie Rich

Verified Customer

Really helpful service before I ordered. Lovely product - thank you.

8 days ago

Terry Palmer

Verified Customer

Lovely well made item. Actual delivery time a little disappointing but totally satisfied with item and price. Would certainly recommend Footstools Direct regarding craftsmanship etc.

8 days ago

Julian Bishop

Verified Customer

Ordered some legs for a sofa. Good value and quality. Dimensions slightly different from those advertised but we were ok with this as match with existing legs was good

9 days ago

Anonymous

Verified Customer

Love it ... great design, great quality, great service. The fact that one can have samples before ordering is really useful ... I chose lime green (which I would never have chosen without having had a sample before).

1 months ago

Yolande Reynolds

Verified Customer

Love them thanks!

1 months ago

Paul Pickering

Verified Customer

Amazing service from Footstools Direct. I first ordered some free leather swatches which arrived within 7 days. I then ordered a beautiful dark brown leather stool at a very reasonable price, which I am delighted with. It is a real quality, well made item, which arrived within 2 weeks with the free delivery option. I cannot recommend the company nor the product more highly.

1 months ago

Jan Casswell

Verified Customer

My second drum stool. Again excellent quality , beautiful colour. . Quick turnaround from order to delivery Would highly recommend ylthis company

1 months ago

Christine Greenall

Verified Customer

The customer service was excellent, delivery great and the product exactly as we expected. The foot stools are well built, easy to move on the c asters and extremely comfortable.

2 months ago

Liz Popovich

Verified Customer

We honestly could not be happier with our new footstools. We looked at several online suppliers and this was the only company who offered plenty of choice and reasonable prices. The ordering process was easy and the delvery was quick. I highly recommend this company.

2 months ago