Any company within the furniture sector should as part of its core message be run on the basis of the quality of product and the excellence of its customer service. So, it is with the increasing presence of internet retailers specialising in footstools and ottomans market. Without the customer they are nothing. Without a catalogue of highly engineered and well-designed products they have no business. As the current difficult trading climate eases towards a period of growth only those businesses with sound commercial acumen will be able to take advantage of the upturn. 

As busy people we all know the importance of ‘putting our feet up’ after a hard day at work. We also value the importance of relaxation. Our experience when trading footstool products on the internet is that they need to fit seamlessly into the lifestyle and environment of potential customers. It is therefore vital that the design principles are based on the idea of giving consumers choice within a quality palette. With choice comes style and the variables of fabric, colour, feet and size are melded into footstool selection.

Businesses that provide custom-built footstools, pouffes and storage pieces rely on the experience of craftsmen and their product selection. Choosing plywood over chipboard, aniline leather over bicast leather and hardwood over softwood ensures rigour, consistency and a quality build with the customer in mind. Ask any UK ottoman or footstool craftsman for his specification standard and he will reply that if it is good enough for him it is good enough for his customer.

Furniture retail on the internet operates in such a way that products are not sold through shops on the high street. We are open 24/7 and if it is Christmas Day or 3.00am our products are available for all to see and buy. In this way the presence and display of product images on a website must engage with consumers in a way that removes them from being able to feel or small them. We must lead them towards the virtual world of experience, value and texture.

As internet retailers our challenge is to entice potential customers through means of visual clarity and the sound logical message that we cut out the expensive retail charges of the high street. Consumers are buying a unique range of products from the privacy of their own homes. Indeed, they are simply a click away from putting their feet up!

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583 Reviews

Reviewsio

4.9 Rating 165 Reviews

Reg Deverell

Verified Customer

Superbe crafted custom made to our spec service and staff very helpfull we would recommend this company to anybody 5*well done and thank you

9 days ago

Annie Holland

Verified Customer

Fast service and great product. Will be using Footstools Direct again.

13 days ago

Clare Hirst

Verified Customer

Very pleased with my purchases, a gift to my mother in law, exactly what she wanted. Good quality ……very pleased, easy to order and delivered on time!

15 days ago

Anonymous

Verified Customer

Just what I wanted, have been fighting a faux leather pouffe for years - this is so much better and the material is lovely. Delivery and shopping experience very good .

15 days ago

Brian Armitage

Verified Customer

Arrived as promised. We purchased a faux leather several years ago, the leather footstool when it arrived was worth the extra. Very pleased with the purchase and a perfect match for our leather suite

18 days ago

ian eason

Verified Customer

great company to work with, we used them a few years ago on an Atari project & just used again for an Emoji Planet project, pulled all the stops out & delivered to us on a saturday as we were desperate, very pleased with the results & the service.

1 months ago

Simon Martin

Verified Customer

Good quality product and looks nice. Really friendly, personalised and efficient service. I reccomend.

2 months ago

Anonymous

Verified Customer

Excellent service from contracting them to ordering two footstool. Footstool are very well made and strong will last for years to come.

2 months ago

Jackie Harrison

Verified Customer

Extremely pleased with how smart the footstool looks, the quality of workmanship and the quality of materials.

2 months ago

Beverley Ison

Verified Customer

Lovely footstool fast delivery

2 months ago