WHAT DO WE DO WITH YOUR INFORMATION?

 

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

 

CONSENT

 

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@footstoolsdirect.com or mailing us at:

Footstools Direct

Footstools Direct,
Unit 17, Clonmel Business Park,
Clonmel Road,
Birmingham,
B30 2BU

 

DISCLOSURE

 

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

 

Prestashop

 

Our store is hosted on Prestashop Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Prestashop’s data storage, databases and the general Prestashop application. They store your data on a secure server behind a firewall. Payment:

If you choose a direct payment gateway to complete your purchase, then Prestashop stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Prestashop’s Terms of Service

 

THIRD-PARTY SERVICES

 

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in England and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

 

LINKS

 

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

 

SECURITY

 

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

COOKIES

 

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

_session_id, unique token, sessional, Allows Prestashop to store information about your session (referrer, landing page, etc). _Prestashop_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits _Prestashop_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer. cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

_secure_session_id, unique token, sessional storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

 

AGE OF CONSENT

 

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

 

CHANGES TO THIS PRIVACY POLICY

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

QUESTIONS AND CONTACT INFORMATION

 

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@footstoolsdirect.com or by mail at

 

Footstools Direct

433 Reviews

Reviewsio

4.9 Rating 241 Reviews

Denise Gillman

Verified Customer

Fantastic service and quality at very competitive price. Following a very helpful chat about the leg options I ordered a stool that arrived in a few days. Well packed to protect the stool in transit and it was in perfect condition. The stool was very well made and leather was wonderful quality, I was delighted with the stool and highly recommend the company.

8 days ago

Joanne Keddie

Verified Customer

So pleased with the quality amazing customer service had my footstool customised size no issues quick delivery also thanks again would definitely recommend

9 days ago

Anonymous

Verified Customer

Ordered not before time as my legs dangled when I sat at my computer. Much more comfortable. Love the design and the material/colour. Just what I needed - and good quality too. Will probably order another one now!

10 days ago

Lyndsay McGill

Verified Customer

Fabulous speedy service. Footstool arrived within 3 days. Perfect for what we wanted as present for mum. Sturdy and good quality. We were impressed! We sent for sample swatches beforehand which I would recommend . However though I asked for 1 day delivery they took 10 days to arrive which is the fault of Royal Mail, not the company ,but allow extra time if you're ordering on a deadline.

12 days ago

Sue Hodan

Verified Customer

I was a bit disappointed that you were let down by your suppliers, and it took so long to be delivered now that I have my footstool I’m delighted with it , it’s beautiful, thank you

19 days ago

James Barton

Verified Customer

The quality and value of our stool is excellent . The quality of the customer service was anything but. James Barton

22 days ago

Shane Seago

Verified Customer

Highly recommend footstools direct, very helpful when I had a question to ask, held delivery for my as I was on holiday and my order was delivered promptly on the requested date. Absolutely love my little footstools

1 months ago

Jennifer Littlewood

Verified Customer

Very pleased with my large tartan footstool, excellent quality, lovely fabric,and good strong mahogany turned legs. Quick delivery I ordered Monday p.m and delivered Thursday a.m so glad I found this company online. Would highly recommend.

1 months ago

Joy Thompson

Verified Customer

Really impressed with my footstool no problems from ordering through to delivery. Quality is good. Highly recommend

1 months ago

Anonymous

Verified Customer

I am extremely happy with my small faux leather footstool. It’s fairly light and easy to move, has ample padding on the top and looks neat and tidy. The quality seems to be excellent and dispatch and delivery extremely quick.

1 months ago