Delivery Details

Delivery Information

We take great pride in our customer service and want every customer to be completely happy when their order arrives. Unfortunately, due to issues beyond our control during transit, we are no longer able to deliver to Northern Ireland, as we cannot guarantee items will arrive in perfect condition.

Where We Deliver

We currently deliver to all UK mainland addresses (England, Wales and mainland Scotland).

Delivery Days & Times

  • Standard deliveries are made Monday to Friday between 8am and 6pm

  • We use trusted couriers DHL or DPD

  • Saturday delivery can be arranged at an additional cost — please contact us if you’d like to request this

Delivery Charges

Delivery charges are calculated based on the volumetric weight of your order, in line with courier requirements.

Order Processing & Dispatch Times

Many of our footstools are made to order. Once your order is placed and payment is received, please allow 7–14 days for dispatch.
If there are any delays due to stock availability, factory shutdowns or holidays, we’ll always keep you informed with an updated delivery estimate.

Making Changes to Your Order

Need to amend your order? You can request changes (such as delivery address or fabric choice) up until your order is dispatched. Please contact us as soon as possible, as changes may affect delivery times.

Please Note

  • All deliveries are made to the address provided at checkout

  • Clear and safe access must be available from the public highway to the delivery point

  • Once your item is delivered, responsibility for moving it inside rests with the customer

Need Help?

If you have any questions about delivery, Saturday delivery options, or your order in general, please contact us and we’ll be happy to help.

Telephone:  0113 2760171
Email: info@footstoolsdirect.com

425 Reviews

Reviewsio

4.9 Rating 211 Reviews

Christopher Fletcher

Verified Customer

Nice footstool,well made and just what we wanted at a good price so very happy all round

2 days ago

Helen Thompson

Verified Customer

Ordered my first tall stool as a replacement for my dining chairs in my new smaller house. Now ordered 3 more as very pleased with the quality.

5 days ago

Sian Pugh

Verified Customer

We love our footstool. It's great quality, the colour and tartan pattern is lovely and it's the perfect size for our purposes. Would absolutely recommend Footstools Direct.

9 days ago

Anonymous

Verified Customer

Efficient retail communication. Delivery date accurate. Good workmanship and comfortable stool. Absolutely what was required.

11 days ago

Sarah Lowe

Verified Customer

So pleased with my little footstool from this company … lots of choice and prompt service - my footstool is very made, the fabric is lovely and it’s very sturdy it is exactly what I wanted … would definitely recommend this company

17 days ago

Graham Hadley

Verified Customer

We ordered and paid for 2 footstools of idential design, and was told to expect delivery in a week or less. One has arrived, but more than 2 weeks later there is no news of the second, despite my chasing. What is happening?

20 days ago

David Bird

Verified Customer

Pleased with the quality of the footstool

23 days ago

Emily Urso

Verified Customer

I just love my tartan footstools, just gorgeous. Well made, stylish and they look artsy. So pleased with my purchase. They are also very comfortable.

26 days ago

Ian Jackson

Verified Customer

Very pleased with our stools. We closed the real leather in tan colour which mat he'd the wood on our chairs. They are well made and lightweight. Was able to talk to the company and obtain a leather sample. Delivery was in two weeks.

1 months ago

Sue Drummond

Verified Customer

We purchased this stool as a gift for our daughter and she’s absolutely delighted with the quality of product, material and depth of colour. The order process was simple and the price was super-competitive. We did have a slight issue with delivery (through no fault of Footstools Direct) but can honestly say that from initial contact to resolution, the customer service received was commendable! Footstools Direct is certainly a company we will be using again and pleased to recommend.

2 months ago

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