Delivery Details

Delivery Information

We take great pride in our customer service and want every customer to be completely happy when their order arrives. Unfortunately, due to issues beyond our control during transit, we are no longer able to deliver to Northern Ireland, as we cannot guarantee items will arrive in perfect condition.

Where We Deliver

We currently deliver to all UK mainland addresses (England, Wales and mainland Scotland).

Delivery Days & Times

  • Standard deliveries are made Monday to Friday between 8am and 6pm

  • We use trusted couriers DHL or DPD

  • Saturday delivery can be arranged at an additional cost — please contact us if you’d like to request this

Delivery Charges

Delivery charges are calculated based on the volumetric weight of your order, in line with courier requirements.

Order Processing & Dispatch Times

Many of our footstools are made to order. Once your order is placed and payment is received, please allow 2–4 days for dispatch.
If there are any delays due to stock availability, factory shutdowns or holidays, we’ll always keep you informed with an updated delivery estimate.

Making Changes to Your Order

Need to amend your order? You can request changes (such as delivery address or fabric choice) up until your order is dispatched. Please contact us as soon as possible, as changes may affect delivery times.

Please Note

  • All deliveries are made to the address provided at checkout

  • Clear and safe access must be available from the public highway to the delivery point

  • Once your item is delivered, responsibility for moving it inside rests with the customer

Need Help?

If you have any questions about delivery, Saturday delivery options, or your order in general, please contact us and we’ll be happy to help.

Telephone:  0113 2760171
Email: info@footstoolsdirect.com

443 Reviews

Reviewsio

4.9 Rating 272 Reviews

DALJIT BASRA

Verified Customer

Great range of high quality footstools. The vast range will make any room feel cosy with that professional look. Blends well with my office space.

1 days ago

Lyn from Cheltenham

Verified Customer

I am absolutely delighted with my footstool. The quality, craftsmanship, and attention to detail are outstanding, and it is clear that great care has gone into its construction. Although there was a waiting period (bespoke item) it was more than worth it. The finished product exceeded my expectations and has become a beautiful addition to my home. The service throughout was excellent, and communication was always friendly and professional. It is refreshing to find a business that takes such pride in both its products and customer service. I would not hesitate to recommend them and wish the business every continued success for the future. Thank you for creating such a lovely piece.

10 days ago

Kim Lind

Verified Customer

We had to wait for our footstool but it was worth it. the colour is exactly as per the website. it's comfortable and a good height even for my 6ft+ husband!

12 days ago

Fiona Winning

Verified Customer

Lots of selection and easy to order. There was a delay due to lack of tartan material, which is fine but I had to ask the question. This was answered promptly but would suggest that company could inform customer.

13 days ago

Elaine Charlton

Verified Customer

Delivery was slow and l had to choose an alternative to my order but the stool is ideal for my needs and l like the tartan design.

13 days ago

Maureen Taylor

Verified Customer

I love it

14 days ago

Susan Rolt

Verified Customer

Footstools direct were very good at sending out samples very quickly and then the stool was delivered in about 4 days

15 days ago

Anonymous

Verified Customer

Delighted with out footstool. Having a sample helped us decide on colour. Id have no hesitation recommending footstools direct. Thankyou.

16 days ago

STEPHEN DAVISON

Verified Customer

Very well made, just what we wanted will buy from footstools again

19 days ago

Anonymous

Verified Customer

Good quality footstool easily portable doubles up as a seat for gaming when wanting to be closer to tv

25 days ago

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